What is the BBCAgent App on Samsung Devices?

If you own a Samsung Device you might have seen the BBCAgent app running in the background. Samsung users aren’t sure if this app is an important app like the DiagMonAgent app.

If you haven’t found the answer on other forums then don’t worry because I will explain what is the BBCAgent app, what does it do and can you disable/uninstall this app from your Samsung device.

What is BBCAgent?

BBCAgent is a pre-installed system application associated with Samsung’s proprietary security framework KNOX which is found on Samsung devices running on the Android OS.

KNOX is a security software designed for organizations to manage their work devices like smartphones, tablets, smartwatches, etc., and keep them secure. KNOX devices are built using a special hardware chip that isolates, encrypts, and secures data like passwords, credit card transactions, confidential work data, etc.

Samsung KNOX security framework

The software capabilities of KNOX include Real-Time Kernel Protection, Security Enhancements for Android, Secure Boot, One Time Password(OTP), SIM PIM Management, Over-The-Air Firmware updates, and Virtual Private Network(VPN).

The KLMS Agent app found on Samsung devices is also part of the KNOX security framework.

What is com.samsung.android.bbc.bbcagent?

com.samsung.android.bbc.bbcagent is the Android package name for the BBCAgent app. All Android system apps and third-party apps have a unique application ID represented with a package name that contains all the important files and data related to the app.

The package name for an Android app is represented as com.companyname.android.appname. All the apps have a unique application ID that is used to identify them on the Google Play Store.

Is BBCAgent Safe?

Yes, BBCAgent is a totally safe system application that’s required by the Samsung KNOX Security framework. It is not a Virus that causes intentional harm to your device.

Some people think that BBCAgent is Spyware that spies on your data and sells it to third parties but this is totally false. It is an application that is used to protect your data.

A few users believe that BBCAgent could be bloatware but this is also False. It doesn’t consume your system resources unnecessarily, it uses it to keep your device secure.

BBCAgent Causes Battery Draining

BBCAgent itself doesn’t consume a lot of system resources and doesn’t drain the battery but its parent application the KNOX app consumes a lot of system resources like CPU and RAM. If you check the CPU usage of your Samsung device, you will find that KNOX is always in the Top 5 apps.

battery draining issue

Due to high CPU usage, the KNOX app consumes a lot of battery charge and drains your battery very quickly but BBCAgent doesn’t.

Can You Remove BBCAgent?

It is possible to remove BBCAgent from your Samsung device but removing it may cause issues with the KNOX app and there might be some malfunctions with the services used by the KNOX app.

If BBCAgent isn’t causing any issues then you shouldn’t remove the app from your device.

If you do see battery draining issues in your device then you can disable/uninstall BBCAgent but make sure that your device doesn’t require the KNOX app.

I recommend that you don’t disable/uninstall BBCAgent and KNOX app because these are system applications that are required for the proper functioning of your Samsung device.

If you still want to disable/uninstall BBCAgent then follow the steps mentioned in the next sections.

How to Uninstall BBCAgent?

The BBCAgent app comes preinstalled and does not offer an option to uninstall the app directly, but you can uninstall this system app using either the System App Remover application that requires root access or using the Android Debug Bridge (ADB) that doesn’t require root access.

Uninstall BBCAgent using ADB

ADB allows you to bring up a Unix shell so you can issue commands directly on the Android device. You’ll need a Windows PC to use ADB.

Here are the steps to uninstall BBCAgent using ADB.

Step 1 – Go to Settings > System > About phone

Step 2 – Tap on the Build number 7 times to activate Developer Options.

Step 3 – Go back to the main Settings menu and tap on Developer Options to open it.

Step 4 – Enable USB debugging by tapping on it.

Step 5Download ADB on your PC.

Step 6 – Extract the ZIP file into a folder.

Step 7 – After extracting the ZIP file, open that folder.

Step 8 – Press and hold the shift button and right-click in a blank area.

Step 9 – Click on “Open Powershell window here.”

Step 10 – Enter the command adb devices.

Step 11 – Connect your Android device to the PC using a USB data cable. 

Step 12 – Type the command adb shell pm uninstall -k –user 0 com.samsung.android.bbc.bbcagent and press Enter to run this command. Wait for a few seconds and you’ll notice the app has been uninstalled from your device.

Note – To disable BBCAgent instead of uninstalling it, you need to replace “uninstall” with “disable” in Step 12 of the adb command shown above.

Uninstall BBCAgent using System App Remover

This method requires you to gain root access to your device. If you don’t know how to root your Android device then check our Android Rooting guide or check out the video below that shows how to root your Android device using the Dr.Fone software.

After gaining root access follow the steps below to uninstall BBCAgent.

Step 1 – Download and install the System App Remover application.

Step 2 – Launch the System App Remover application, search for BBCAgent, and tap the checkmark box next to the app.

Step 3 – Tap on the Uninstall button to completely uninstall the app and delete its data.

Features of the KNOX app

The KNOX app has several hardware and software features which are mentioned below.

Data Storage Protection

Devices with KNOX use a special hardware chip that isolates, encrypts, and secures data like passwords, credit card transactions, confidential work data, etc.

Network Protection

KNOX provides network encryption that keeps your device safe while using networking features like WiFi, Cellular Network, and Bluetooth. KNOX also has a VPN feature that protects your device when it’s connected to the Internet.

Automated App Deployment

KNOX prevents users with authorized access from uninstalling apps and changing their icons and names.

Specialized User Experience

KNOX allows authorized users to hide notifications, extend screen timeout, prevent sleep mode when the device is plugged in, easy switching between personal and business applications, protection from malicious code, Single Sign-On, One Time Password(OTP), SIM PIM Management, and Over-The-Air Firmware updates.

Block/allow listing

The KNOX app allows users to access limited URLs and install apps only from known and trusted sources. It blocks access to unknown URLs and prevents the installation of apps from unknown sources.

Device Feature Restriction

The KNOX app has several device feature restrictions in place to protect your device which are mentioned below.

  • Blocks app downloads from unknown sources.
  • Allows silent installation of apps by the Admin.
  • Prevents users from using screen capture apps. 
  • Prevents users from using camera and microphone.
  • Allows disabling connectivity settings like Wi-Fi, Bluetooth, Airplane mode, GPS.
  • Allows disabling software update, device power off, factory reset, safe mode, etc. 
  • Allows disabling biometric authentication features like the fingerprint scanner and iris scanner.

How to Uninstall the KNOX app?

Here are the steps to uninstall the KNOX app from your Samsung smartphone.

Step 1 – Open the “Knox” app on your Samsung device and tap on “Settings.”

Step 2 – Go to the “Knox Settings” section.

Step 3 – Tap on the “Uninstall Knox” option.

Step 4 – You will get a popup asking you to back up Knox data. Tap on “Backup Now” and then tap on “OK.”

Conclusion

BBCAgent is a system application found on Samsung Android devices and is part of the KNOX framework that keeps your devices secure. BBCAgent is totally safe and is not a virus, spyware, or bloatware.

BBCAgent doesn’t drain the battery but the KNOX app drains the battery very quickly. It is not recommended to uninstall/disable the BBCAgent app but if you still want to then you can do it using ADB or System App Remover application.

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