What is MDMApp?

MDMApp or Mobile Device Management application is used for the administration of mobile devices including smartphones and tablets to enhance corporate security on work profile devices by monitoring, managing, and securing work data. It is a preinstalled system application.

This app is used by enterprises to ensure that mobile devices used as work profiles are secure. The IT admins in enterprises use MDM software to manage and monitor corporate-owned or personally-owned (BYOD) mobile devices that have access to important and sensitive corporate data.

In this article, we’ll share more details about the MDMApp, what is it used for and can you uninstall this app.

What is MDMApp Used For?

Since MDMApp is mostly used in work profile devices that are either corporate-owned or personally-owned, it is used for silently installing corporate applications, monitor and track usage behavior including installed configurations, location, security status, enforce security and device policies, files synchronization, remote access to other MDM devices.

MDMApp app info

The package name of the MDMApp on Samsung devices is com.samsung.android.mdm. The package name will be different for other device manufacturers like on Xiaomi devices it is named as com.xiaomi.android.mdm.

MDM software contains two components: A Server Component that sends commands and a Client Component which is the mobile device that receives commands and implements them. When an update is to be sent, the IT Admin inserts the update configuration onto the MDM Server and this update config is sent to Client Component(managed mobile device) via an Over-The-Air(OTA) update.

Enterprises can remotely manage and secure devices from the MDM Server without having to connect the devices with a cable or install a SIM card.

Apart from the above functions, the MDMApp can also be used for:

  • Installation of multiple apps on a huge number of Corporate-owned, or Personally-owned BYOD devices.
  • Restrict the installation and usage of apps not required by the enterprise.
  • Automatic deployment of applications.
  • Remotely wipe corporate data and device data.
  • VPN Configuration.
  • Root Detection.
  • Location tracking.
  • Provide Strong Passwords for protection.
  • Function lock.
  • Enforce Disk Encryption and Create Secure Containers.
  • Automated Device Enrollments via NFC, Zero-Touch, KNOX Enrollment Service, etc.
  • Remote device maintenance including remote app updates.

Is MDMApp Safe Or Is It a Virus?

MDMApp is a safe application that doesn’t cause any harm to your device. It is not a Virus or Malware.

Enterprises use MDMApp for device security so there are no chances of someone hacking into your device to recover sensitive company data.

Original Equipment Manufacturers(OEMs) use the MDMApp to remotely provide Over-the-Air(OTA) Firmware updates, as well as important device and security policies so it is totally safe.

On personal devices, this app doesn’t spy on your data so it is not Spyware however, on corporate devices MDM software can track user behavior and location data but companies use that only to protect their own data and keep their data secure.

Can You Uninstall MDMApp?

Yes, you can uninstall the MDMApp using Android Debug Bridge(ADB), Titanium Backup app, System App Remover application and the Root Explorer app.

Since MDMApp is a preinstalled app, you cannot remove it simply by long pressing the app and tapping on Uninstall. To remove this app, you’ll have to use the methods mentioned above. ADB doesn’t require rooting but the other methods require rooting.

If you have this app installed on a corporate-owned or BYOD device, you won’t be able to uninstall this app because companies restrict the deletion of this app for security concerns.

If you own a personal device then you can safely remove this app. We have uninstalled this app ourselves without any issues. To uninstall this app follow the methods mentioned below.

(1) Using ADB

ADB allows you to bring up a Unix shell so you can issue commands directly on the Android device. You’ll need a Windows PC to use ADB.

Step 1 – Go to Settings > System > About phone

Step 2 – Tap on the Build number 7 times to activate Developer Options.

Step 3 – Go back to the main Settings menu and tap on Developer Options to open it.

Step 4 – Enable USB debugging by tapping on it.

Step 5 – Download ADB on your PC.

Step 6 – Extract the ZIP file into a folder.

Step 7 – After extracting the ZIP file, open that folder.

Step 8 – Press and hold the shift button and right-click in a blank area.

Step 9 – Click on “Open Powershell window here.”

Step 10 – Enter the command adb devices.

Step 11 – Connect your Android device to the PC using a USB data cable and set the USB mode as File Transfer.

Step 12 – You will receive a USB debugging notification on your phone, tap on OK to allow debugging access.

Step 13 – Re-enter the command adb devices.

Step 14 – You should now see the Serial number of your device on the Powershell window.

Step 15 – Run the command adb shell pm uninstall –user 0 com.samsung.android.mdm and wait for a few seconds. You’ll notice the app has been uninstalled from your device.

In Step 15, make sure to use the MDMApp package name for your device. The above example is for Samsung devices.

(2) Using System App Remover

This method requires you to root to your Android device. You can use our Android Rooting guide. After gaining root access follow the steps below to uninstall this system app.

  1. Download and install the System App Remover application.
  2. Launch the application, search for MDMApp and select this app by tapping on the checkbox next to it.
  3. Tap the “Uninstall” button to completely remove the app from your device.

(3) Using Titanium Backup

This method also requires you to root your device. You can use our rooting guide mentioned above and after gaining root access follow these steps to uninstall the app.

  1. Download and install the Titanium Backup application.
  2. Launch this application, search for MDMApp and select this app by tapping on it.
  3. Tap “Un-install” to completely remove the app and delete its data from your device.

(4) Using Root Explorer

You can remove the MDMApp application by deleting the APK file. To do this, use these steps:

  • Root your Android smartphone.
  • Download and Install the Root Explorer app.
  • Open the app and browse to /system/priv-app/MDMApp/MDMApp.apk.
  • Delete the MDMApp APK file.
  • Reboot your device.

What Permissions Does MDMApp Require?

The number of permissions required by the MDMApp depends on the device manufacturer and the type of device such as corporate-owned, or personally-owned BYOD. In general, the permissions required by the MDMApp are:

  • Telephone – This allows the app to read phone status, device identity including IMEI,MEID and Serial Number of your device.
  • Camera – This allows the app to access your device’s Camera for QR Code provisioning.
  • Conatcts – This allows the app to access all the contacts stored in your device.
  • Location – This allows the app to access your approximate location and precise location.
  • Storage – This allows the app to read the contents of your USB Storage and modify or delete the contents of your USB storage.

Does MDMApp Have High Battery Usage?

The MDMApp doesn’t consume too much battery therefore it doesn’t have high battery usage.

Normally, this app doesn’t run in the background or consume cellular data however, if there is a Firmware update sent to the device or if the enterprise enforces certain security or profile policies then this app consumes cellular data and CPU which is when you’ll notice some battery consumption.

This battery consumption is low and is only seen when the updates or policies are rolled out which is for a limited amount of time. So, you won’t notice continuous battery consumption with this app.

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